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Terms of Use

Please read these Terms and Conditions carefully before using this site

  1. Terms of website use These terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our websites, which includes flytro.com (our sites), whether as a guest or a registered user. Use of our sites includes accessing, browsing, or registering to use each of our sites.Please read these terms of use carefully before you start to use any of our sites, as these will apply to your use of each of our sites. We recommend that you print a copy of this for future reference.By using our sites, you confirm that you accept these terms of use and that you agree to comply with them.If you do not agree to these terms of use, you must not use any of our sites.
  2. Other applicable terms
    1. These terms of use refer to the following additional terms, which also apply to your use of our sites:
      1. our app and website privacy policies, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our sites, you consent to such processing and you warrant that all data provided by you is accurate;
      2. our app and software end user licence agreements, which sets out the basis upon which you are permitted to use our browsers;
      3. our acceptable use policy, which sets out the permitted uses and prohibited uses of our sites. When using our sites, you must comply with this Acceptable Use Policy; and
      4. our cookie policy, which sets out information about the cookies that we use on our sites.
  3. Information about us Each of our websites are operated by us, Flytro.com.
  4. Changes to our site We may update our sites from time to time, and may change the content at any time. However, please note that any of the content on our sites may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our sites, or any content on each of them, will be free from errors or omissions.
  5. Accessing our sites Our site is made available free of charge. We do not guarantee that our sites, or any content on any of them, will always be available or be uninterrupted. Access to our sites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our sites without notice. We will not be liable to you if for any reason any of our sites are unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our sites. You are also responsible for ensuring that all persons who access our sites through your Internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
  6. Personal Information
    1. Personal Information is information that identifies you, including identity and billing information that you may provide to us or that we may collect through your use of our services (Personal Information). Your Personal Information will be collected, processed, stored and used by us, and passed to and processed by us and our affiliate companies and other data processors acting under our control, in order to provide our services, to provide customer support and for other purposes described in our privacy policy.
    2. We, and any third parties acting under our control, may use your Personal Information (including demographic data) to personalise the content, advertising and promotions you receive. Where you have consented to receive them, we may do this by finding out which advertisements you react to or the elements of our services that you use most frequently, or searches you perform when using our services so that we can tailor your experience accordingly. We may also process Personal Information relating to the transactions you enter into with us or our partners, such as online merchants, using our services.
    3. We may also use cookies – small files of data which may be automatically stored on your computer’s hard drive when your web browser accesses certain web pages. Cookies enable us to provide a better service to you. More information about how we (and third parties) may use cookies and similar technologies (and how to opt out of receiving them) is provided in our Privacy Policy.
    4. Our affiliates may keep you informed of their respective products and services (including special offers, discounts, offers, competitions) by post, telephone, email, SMS, and MMS of such products and services offered by third parties selected by us which may be of interest to you. We will only send you third parties’ marketing information with your informed consent.
    5. Your Personal Information, including content that relates to your Personal Information (for example, email communications, comments, instant messages, etc.) may be disclosed if we or an entity processing your data on our behalf are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority. If you provide us a third party’s billing or payment card information, we may disclose your name and address, and data relating to payments made by that payment method, to such third parties.
    6. If you provide us with payment or billing information (such as a payment card number), you agree that we and our authorised data processors shall have the right to collect, store and process those details and any related Personal Information for the purpose of providing, maintaining, billing, fulfilment, monitoring usage of and making service improvements to our services.
    7. For an unlimited period after your account with us has been cancelled we may retain any payment-related information, such as a payment card number, which you supply to us (but only in an anonymised form which does not enable us to identify the holder of that payment method), for fraud prevention purposes.
  7. Registration
    1. Whilst enjoyment of some of our services does not require registration and can be accessed as a casual visitor, access to certain of our services requires completion of a simple registration process in order to obtain a username and password necessary to enjoy such services.
    2. You must provide complete and accurate information about yourself, and notify us to keep this information up to date. You must be at least 18 years old to register for a username. Parents and guardians who permit children (by which we mean people under the age of 18) for whom they are responsible to use our services should assist them in setting up their own account with us and supervise their use of our services.
    3. Parents and guardians will be responsible for their children’s use of our services and that they adhere to these website terms of use and our other applicably policies. It is also the responsibility of parents and guardians to ensure that any information or images that their children may encounter by using our services is suitable for their children. We cannot guarantee that all information that is obtainable using our services will be suitable for children.
    4. If you register with us, you will be required to select (or we may assign to you) a username that will be identified with your account with us.
    5. You may not apply for a username that is used by someone else, is vulgar, attempts to impersonate another person or violates the rights of others. We reserve the right to reject any username that we determine in our discretion is unacceptable for use on in relation to any of our services. All usernames remain our exclusive property and we provide you with a limited, revocable, non-exclusive licence to use your username to access our services.
    6. You need to select a password to access your account. Your password is the key that unlocks your account. We will never ask you for your password. You agree not to reveal your password to others. Your account will be at risk if you let someone use it inappropriately.
    7. If you are a business user of our services, then you agree to indemnify and hold us harmless for any improper or illegal use of your account, including illegal or improper use by a third party who has used your password to access your account.
  8. Third party content accessed via our services
    1. Through use of your username you will be able to access a wide variety of enhanced content and services provided by us or our affiliates through our services.
    2. You may also be able to access content and services provided by third parties (Third Party Content).
    3. We are not responsible for Third Party Content, which shall be the sole responsibility of the entity that makes it available.
    4. Any issues or disputes relating to Third Party Content should be taken up directly with the applicable third party and you acknowledge and agree that neither us nor any of our affiliates shall not be liable, directly or indirectly for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any Third Party Content, goods or services available on or through our services.
    5. Any dealings that you have with advertisers on our sites or in relation to our services shall be between you and the advertiser and you acknowledge and agree that we are not liable for any loss or claim you may have against any advertiser.
    6. We may review any Third Party Content to determine whether it is illegal or violates our policies, and we may remove or refuse to display any Third Party Content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please don’t assume that we do.
    7. Some of our services are available on mobile devices, which should not be used in a way that distracts you and prevents you from obeying traffic or safety laws.
  9. Inactive Status
    1. In addition to the termination rights that we have under these website terms of use, we reserve the right to deactivate your account if it has been inactive for more than a consecutive period of 90 days or more.
    2. This means you must use your account regularly in order to keep your account active. If we deactivate your account, then we have the right to reassign the username that you used to access your account with us.
  10. Your Responsibilities
    1. You are responsible for compliance with these website terms of use in your use of our services and our Software, whether you access as a casual visitor or by using a username. You may use our services for lawful purposes only. You may not submit, download or transmit any material (including User Generated Content or Video Content) or otherwise engage in any conduct that:
      1. breaches any third party’s rights including, without limitation, copyright, patent rights, trade mark rights, performer’s rights, rights of confidence;
      2. is unlawful, offensive, threatening, abusive, harassing, defamatory, deceptive, fraudulent, invasive of another’s privacy, tortious, or contains explicit or graphic descriptions or images, or accounts or images of, sexual acts;
      3. victimises, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
      4. impersonates any person, business or entity, including us or any of our affiliates or our or their employees and agents;
      5. contains viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorised use of or access to a computer or computer network;
      6. encourages conduct that would constitute a criminal offence, or that gives rise to civil liability;
      7. promotes or sells prohibited items such as lotteries, betting or wagering activities, ammunition, firearms, tobacco, alcohol, adult products and services, and explosives;
      8. violates these website terms of use, acceptable usage guidelines or any policy posted on our sites; or
      9. unjustifiably interferes with the use of our services by others, or
      10. solicits or encourages advertisements├é of business. You may not use our services in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of our services.
    2. You may not attempt to gain unauthorised access to our services, user accounts, computer systems or networks, through hacking, password mining or any other means.
    3. We may use any legal and technical remedies available to us to prevent any breach or enforce these website terms of use and reserve the right to remove or not publish any Web Content without prior notice.
    4. If you breach these guidelines we may, in our reasonable discretion terminate your account and use of your username without notice.
  11. Changes to our services
    1. We may change or discontinue any of our services at any time without notice.
    2. We may impose general operating rules for our services. For example, we may establish limits on storing, uploading or downloading any data or impose time outs if you are idle on a particular service.
    3. Certain of our services will have additional terms (such as policies, guidelines, and subscription terms) that will further govern your use of that particular service. Those terms will be deemed to be incorporated into and to supplement these website terms of use.
    4. You may not use any of our services or communication tools to transmit, directly or indirectly, any unsolicited bulk communications (including emails and instant messages). You may not harvest information about users for the purpose of sending, or to facilitate the sending, of unsolicited bulk communications. We may use any legal or technical remedies available to us to prevent unsolicited bulk communications from entering, utilising, or remaining within networks.
  12. Premium Services We may offer premium services for a fee (Premium Services). Payment terms and any other terms applying to your use of such Premium Services which are in addition to those set out in these website terms of use will be disclosed to you at the time you sign up for a Premium Service.
  13. Access Costs You must provide at your own expense the equipment and Internet connection that you will need to access our services. Those costs are in addition to any fees you pay if you elect to subscribe to any Premium Services.
  14. Content
    1. Certain of our services may allow you to post text, messages, images, audio and video, software and/or other information (User Generated Content) that can be accessed and viewed by others.
    2. You may not post User Generated Content that violates these website terms of use or any other terms governing usage of our services.
    3. We do not claim ownership of any User Generated Content that you may post. However, by submitting User Generated Content to public areas of our services, you grant us and our affiliates on a perpetual basis a non-exclusive, royalty-free licence to use, copy, display, perform, distribute, adapt, store, market and promote the User Generated Content in any medium and you agree that we may sub-license the User Generated Content to third parties.
    4. In addition to the above, with respect to any video User Generated Content (Video Content) that you may post, from time to time, you agree that we may, or may permit users to, compile, re-edit, adapt or modify your Video Content, or create derivative works therefrom, either on a stand-alone basis or in combination with other Video Content, and that:
      1. you shall have no rights with respect thereto; and
      2. we, and our affiliates shall be free to display, publish and distribute the same (as so complied, re-edited, adapted, modified or derived) for any period.
    5. By posting any User Generated Content or Video Content (together Content) anywhere on any of our sites in addition to your responsibilities set out in these website terms of use, you agree, represent and warrant that:
      1. you own or have the necessary licenses, rights, consents, and permissions to use and authorize us to use all patent, trademark, trade secret, copyright or other proprietary rights in and to any and all such Content to enable inclusion and use of such Content in the manner contemplated by us and these website terms of use; and
      2. you have the written consent, release, and/or permission of each and every identifiable individual person in such Content to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of such Content in the manner contemplated by us and these website terms of use.
    6. We have no duty to pre-screen User Generated Content, but reserve the right to remove such content if in our absolute discretion it contravenes these website terms of use or any other requirements governing the posting of such content.
    7. The copyright in all content (including but not limited to all individual articles, blogs, videos, and other elements comprising our services) on our sites or otherwise, except User Generated Content and Video Content, (our Web Content) is our property or the property of our affiliates and/or our licensors.
    8. You may only use our Web Content for personal, non-commercial purposes and in accordance with any additional terms and conditions which you may be notified of in relation to specific our Web Content.
    9. You shall not circumvent any mechanisms for preventing the unauthorised reproduction or distribution of our Web Content.
    10. Your use of our Web Content is restricted.
    11. Unless expressly permitted, you may not copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works from, transmit or in any way exploit any of our services or any of our Web Content, except as permitted in these website terms of use, except that you may make one print copy that is limited to occasional articles of personal interest only.
    12. Without limiting the generality of the foregoing, you may not distribute any part of our services or our Web Content, including, without limitation, a local area network, or sell or offer it for sale. In addition, these files may not be used to construct any kind of database.
    13. Just as we from time to time excerpt materials from other sources in order to support the various commentaries and writings contained herein, we respect the right of others to make ‘fair use’ of the materials contained on our sites; accordingly, you may from time to time excerpt and use materials set forth on this site consistent with the principles of ‘fair use’.
    14. Opinions and other statements expressed by users and third parties (e.g., bloggers) on are theirs alone and are not our opinions or those of our any of our affiliates.
    15. Content created by third parties is the sole responsibility of the third parties and its accuracy and completeness are not endorsed or guaranteed by us.
    16. You acknowledge that by providing you with the ability to view and distribute content through our services, we are not undertaking any obligation or liability relating to the content.
    17. Neither us nor any of our affiliates or our, successors, assigns, employees, agents, directors, officers and shareholders:
      1. undertake or assume any duty to monitor our services for inappropriate or unlawful content;
      2. assume any responsibility or liability which may arise from the content thereof, including, but not limited to, claims for defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, profanity, fraud, or misrepresentation.
    18. Notwithstanding the foregoing, we reserve the right to block or remove communications, postings or materials at any time in our sole discretion.
  15. Browser software
    1. You may choose to use our browser software or our browser app with our services (together our Browser Software), which will be subject to the terms of the end user licence agreement that is presented to you during the download process.
    2. If there is no licence agreement presented to you during the downloading of our Browser Software, then you can view and download the applicable end user licence agreement.
    3. We may automatically check your version of any Software and automatically update it.
    4. We are under no obligation to provide you with any support, error corrections, updates, upgrades, bug fixes and/or enhancements of any Software, although we reserve the right to do so.
    5. We do not warrant that any Software, which we may provide you with will interoperate with any software or device in a way which is satisfactory.
    6. You warrant that you will use any Software which may provide you with in accordance with these website terms of use and that you will not use the Software to violate any law, regulation or right of any third party.
  16. Our liability to you
    1. Our services are provided without warranties of any kind and your use of our services is at your sole risk. We will, however, use reasonable skill and care to provide and maintain the availability of our services.
    2. We and our affiliates expressly exclude any warranty, representation or undertaking that you will be able to access or use our services at times or locations of your choosing.
    3. We depends upon third parties over which we may have little or no control for the delivery of our services. For example, to deliver emails sent to and from Internet addresses.
    4. We are not liable for deletion, corruption or failure to store any email messages or other content.
    5. We do not warrant that our services will be free from any virus, worm, Trojan horse or other program or device that is apparently intended to access and modify, delete or damage data files or computer programs.
    6. Our services are consumer services and not designed to be used commercially or in connection with the conduct of commercial activities.
    7. If you choose to do so, it is entirely at your own, and your employer’s or contractor’s, risk.
    8. We shall not be liable for any loss not reasonably foreseeable by us when these website terms of use is entered into, nor for any loss of data, profit, revenue or business or wasted expenditure, howsoever caused, arising from your use of our services or for any other claim related in any way to your relationship with us.
    9. Neither us nor any of our affiliates endorse, warrant or guarantee any product or service offered by a third party, and will not be a party to, or responsible for monitoring, any transaction between you and such a third party.
    10. We shall not be liable for any failure or delay in performance of our obligations under these website terms of use caused by matters beyond our reasonable control.
    11. Without limiting the above paragraph (and except for our statutory liability for death or personal injury caused by our negligence, for which our liability shall be unlimited), our liability under or in connection with these website terms of use or your use our services (whether arising in negligence or otherwise) will not under any circumstances exceed £500, regardless of the cause or form of action. Your statutory rights are unaffected.
  17. Indemnification
    1. If you are a business, you agree to defend and indemnify harmless us and each of our affiliates against all liabilities, claims and expenses, including reasonable legal fees that arise from any infringement of third party intellectual property or other rights resulting from any breach of these website terms of use for which you are responsible.
    2. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter subject to indemnification by you. In that event, you shall have no further obligation to provide indemnification for us in relation to that matter.
  18. Termination
    1. Save as otherwise expressly provided in any additional terms governing the use of specific elements of our services (for example Premium Services), we do not charge you for use of our services, and as a consequence, we may cancel or suspend use of our services at any time, without cause and without notice.
    2. Your right to use our services and your username may end once your account is terminated and any data you have stored on our sites may no longer be available to you.
    3. It is therefore important you maintain your own archive copies of any data that is valuable to you.
    4. If you have subscribed to any Premium Services or other products or services for which payment is necessary, you remain responsible for paying any amounts owed on your account at the time your Premium Service and/or account is terminated.
    5. If you are participating in any free promotional offer for accessing a Premium Service you must cancel such Premium Service before the end of the free trial period to avoid incurring charges.
  19. Termination, suspension, cancellation of your account
    1. You acknowledge that termination, suspension or cancellation of your account, for any reason, may mean that you are not able to continue to use your username to access your account or our services.
    2. If you wish to terminate your account, then you can either discontinue your use of your account or contact us by sending us an email to us from your registered email address.
    3. If you cancel your account or if your account is terminated, any Premium Services linked to your account will also be terminated unless otherwise provided in the terms and conditions relating to the Premium Services in question. If you want to cancel any Premium Services without cancelling your account, you may do so by following the specific cancellation process outlined in the terms and conditions relating to that Premium Service.
  20. Changes to these website terms of use
    1. We may change these website terms of use from time to time. We will post updates on our sites, and it will take effect immediately or on a date which is nominated in the posting or a in a notice we send to you. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
    2. Your ongoing use of our services after the changes take effect signifies your agreement to the updated Agreement. You are responsible for regularly reviewing these website terms of use and any additional terms posted on our sites. If you disagree with changes that are made to these website terms of use, you may simply terminate your account.
  21. Notices
    1. You agree that we may send to you in electronic form any notices, disclosures, reports, documents or other communications relating to our services (collectively Notices).
    2. We can send you Notices to the email address that you provided to us during registration for this purpose. Any Notice from us shall be deemed effective the day after it is sent, posted or displayed by us.
  22. Entire agreement
    1. These website terms of use, together with other documents and agreements referred to or entered into under it, constitutes the entire agreement between you and us relating to our services.
    2. Note that separate terms and conditions may govern your use of other services we provide from time to time, such as antivirus subscriptions.
  23. Jurisdiction and choice of law
    1. These website terms of use are governed by the laws of England.
    2. You and we submit to the non-exclusive jurisdiction of the courts of England in relation to any dispute arising out of these website terms of use.
  24. Assignment We may assign these website terms of use to any third party, which is to our services (or part of them) at any time without Notice to you. You may not assign these website terms of use to anyone else.
  25. Third parties You agree that these website terms of use is not intended to confer and do not confer any rights or remedies upon any person other than the parties to these website terms of use, whether under the Contracts (Rights Of Third Parties) Act 1999 or otherwise.
  26. Severance The invalidity, illegality or unenforceability of any provision of these website terms of use shall not affect or impact the continuation in force of the remainder of these website terms of use.
  27. No Waiver If you or we fail to exercise any right or remedy under these website terms of use, that failure won’t operate as a waiver of that right or remedy, or prevent it from being exercised subsequently.

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